So far I am one happy camper with it and decided to buy it for a more extended period. I started using NordVPN on a one month trial to see if it convinced me.

Once you’ve entered all that info, click on the Start chatting button at the bottom and you’re good to go. In that box, you’ll need to enter information such as your name or Email, Chat topic (payments, router, connection issues), and finally your message. At the bottom right of that box, you should see the chat icon.Ĭlick on the icon and a customer support window will appear.

In the search option type Live Chat and a box with the question How to reach NordVPN customer support should appear. Go to NordVPN‘s site and then go to their Help Center by clicking on help at the top right. The process does not end here since you still need to contact customer support to get your money back. Click on yes and a green line across your screen with the words Automatic payment has been successfully canceled. You should see a window appear asking you if you are sure that you want to cancel your automatic payment. Click on them and Cancel automatic payment option should appear.

To the right of the Change plans option, you-ll see three vertical dots. Under the My Services section, you will see all the plans you’ve signed up for. The cancellation process is the same, whether you purchased NordVPN with a credit card or through PayPal. First things first, you’ll need to sign into your NordVPN account on the website. Once you log in, make sure that you’re in the My Account option. Whatever it is that is making you cancel your NordVPN auto-renew, know that the process is easy to do. Every company wants to keep their customers as long as possible, but sometimes, it’s just not possible.

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